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Privacy Notice

Oriental Tea Store respects your privacy and takes your online safety seriously. In order to provide you with the best products, efficient customer service, and timely updates, we record a variety of information from your visit to our site. To better protect your privacy, we provide the notice below explaining our online information practices and the choices you can make about the way your information is collected and used. 
 
We treat all customer information to be personal and confidential, including orders and the products they purchase or inquire about. We respect the right to privacy and therefore, we will not sell or rent any personal information to any outside organization - with no exceptions. 
 
 
The information we collect
 
In order to be able to ship tea products to you, we collect personal information from you such as name, email address, mailing address, phone number, Zip code.  Note that we do NOT collect or store any payment information – credit card numbers and so on – when you pay for products on oriental tea store that information is transferred in an encrypted form directly to your financial organization, not to us.
In general, you can visit our site anonymously, without needing to give us any personal information. The only times we need to collect any personal information is when you buy a product or register with our site.
 
www.orientalteastore.com only requests the following personal information:
1. Customer name
2. Billing address
3. Shipping address (if applicable)
4. Phone/Fax numbers
5. E-mail address
6. Credit card number (for orders only)
7. Expiration date of credit card
 
 
This personal information will be used for:
1. Processing customer orders
2. Informing customers of order status or order questions
3. Informing customers of product updates 
4. Participation in a sweepstakes (if entered)
5. Gift certificate
 
Information Security
 
All personal or identifying information is communicated to our servers in an encrypted form. Once we receive it, it is stored in an encrypted on our servers. Our servers are also kept up to date with all current security software patches and we use both technical and organizational industry best practices in order to keep this information secure from any unauthorized access. All personal and financial information is encrypted by repidSSL and transmitted via our secure server.
 
Cookies
 
We use "cookies" (small files placed on your hard drive) on certain of our pages to allow us to identify you when you logon or register with our site, help analyze our web page usage; personalize our services and content and measure promotional effectiveness.
 
A few important things you should know about cookies are that:
We offer certain features that are available only through the use of cookies.
We use cookies to help identify you and maintain your signed-in status.
Most cookies are "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
 
You are always free to decline or delete our cookies at any time if your browser permits, although doing so may interfere with your use of some of the functionality of our site (most notably the ability to logon or purchase tea products)